Support at Home & Home Care Package Provider

Empowering You with Support at Home

We’re here to do aged care differently. At Pinq Care, we design personalised Support at Home plans that focus on building strength, balance, and confidence, so you can stay independent at home for longer.

Whether you need a little support or a full plan, we’ll co-create it with you, helping you stay active, safe, and doing what you love.

We are expanding to provide our support at home services across Australia.

Personal Care Gentle, respectful assistance with personal care services and daily routines including getting dressed, showering, and staying comfortable. At Pinq Care, we deliver care from a team of experienced care therapists who value dignity above all.
Daily Living From home help (housekeeping and laundry) to meal preparation, our support team keeps your home running smoothly, which gives you more time for what matters most.
Nursing Support In-home nursing that helps you stay healthy, manage medications, and feel confident knowing professional care is only a room away.
Strength and Movement Our team of therapists is made up of experienced Physiotherapists, Occupational Therapists, Exercise Physiologists and Speech Pathologists and more. We deliver tailored strength, balance, and fall prevention programs to keep you moving safely and independently.
Social Connection Because wellbeing means more than physical strength, we'll help you remain socially connected, engaged, and part of your community. From appointments and errands to catch-ups with friends, we’ll help you stay active and part of the community you love.

Explore Support At Home Packages

Our Bold Promise At Pinq Care, we help older Australians live safely and independently at home. We empower you to remain within in the community you love comfortably. We’re not just another aged care provider. We work with you, not for you, proactively supporting your health, mobility, and daily life. Our approach focuses on what matters most: keeping your body, brain, and home life strong, stable, and thriving.
Your Support At Home Package, Reimagined Pinq Care is aged care with a difference. We’ve reimagined what a Support At Home (previously Home Care Packages) can do. We've built a proactive, membership-based model that focuses on prevention, movement, and wellbeing. Your Package becomes more than just support; it’s a plan to keep you in control, feeling confident, and living well at home. From My Aged Care funding to personal health coaching, we’ll guide you step-by-step to make the most of your package and your life.
Our Difference. Why It Works Your Pinq Care membership starts with open conversations about your goals and your health needs. Together, we build strength, restore independence, and prevent decline before it starts. That’s how we help you stay at home, healthy, and connected, for the long term.

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How We Help You Stay Independent

At Pinq Care, independence isn’t just about where you live, it’s about how you live.

We create support plans designed around you. We combine proactive health support with the flexibility and choice that puts you in charge.

Our goal is clear: help you live independently at home for longer.

We do it through prevention, not reaction.

Pinq Care provides trusted aged care professionals who empower you to do more for yourself safely and confidently.

Our Promise in Action

Tailored My Aged Care Plans Every plan is unique, built around your lifestyle, health goals, and the funding available through My Aged Care. We’ll show you what you can spend your aged care package on, from allied health and home maintenance to personal care and wellbeing programs; all focused on your independence.
Flexible Service Options Choose a membership level that aligns with your health goals and long-term needs. Our fees are transparent, and every dollar is directed toward improving your strength, balance, and confidence.
Qualified, Compassionate Support Our team includes person-centred experts such as care partners, nurses, allied health specialists, and support workers who work alongside you to build capability, confidence, and control. We focus on helping you grow stronger, stay steady, and live well on your own terms, always bringing warmth, respect, and dignity to everything we do.
Transparent Pricing Clear, fair, and upfront pricing ensures you always know how your Support at Home funding is being used to ensure your independence and wellbeing are maintained.
Easy-to-Use Technology Stay informed and in control with simple tools that let you track your care, appointments, and goals in real time, with access for you and your family.

Because real independence is built and we’re here to build it with you

Frequently Asked Questions (FAQs)

Where does Pinq Care provide services?

Pinq Care's network of associated providers is growing and we are expanding to provide Support at Home services (previously known as Home Care Packages) Australia-wide.

What’s the difference between aged care and home care?

Aged care includes a wide range of services that support older Australians, including residential care. The Support at Home Program offered by Pinq Care, is aged care reimagined. It is all about helping you stay independent in your own home for as long as possible. It’s flexible, personalised, and tailored to your goals—whether that’s improving your physical and cognitive health, staying active, building confidence, or staying connected to your community.

What can I spend my aged care package on?

You can spend your Home Care Package funds on services that help you live safely and independently at home. This includes personal care, nursing, allied health, meal preparation, home cleaning, transport, and equipment to support mobility and wellbeing. At Pinq Care, we help you maximise every dollar of your package by focusing on services that maintain your strength, stability, and confidence, not just cover daily needs.

How do I find a provider through My Aged Care?

You can find a My Aged Care provider by visiting the official government website and using their “Find a Provider” tool. Simply enter your postcode and compare providers based on the services you need.

If you’re looking for proactive support that keeps you strong and independent, Pinq Care is an approved aged care provider that helps you through your Support at Home funding packages.

How does Support at Home work?

Support at Home replaced Home Care Packages on 1 November 2025. It’s government-funded through My Aged Care. After an aged care assessment, you’re assigned a level from 1 to 8 with a quarterly budget, and you choose the provider who delivers your services. If you had a Home Care Package, you moved across automatically. At Pinq Care, we make it easy to see where your funding goes and how it supports your independence at home.

Aged Care That Keeps You Independent, Active and At Home

Empowering You with Support at Home

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How We Help You Stay Independent

Our Promise in Action

Because real independence is built and we’re here to build it with you

Frequently Asked Questions (FAQs)

The Home Care Model Designs Around You Flexible. Personal. Reliable.